Find answers to common questions about our products, delivery, returns and more. Can't find what you're looking for? Get in touch with our support team.
Delivery
Are there delivery charges?
We offer free delivery for all UK orders. However, due to courier restrictions, some areas may require a small surcharge. These areas include (selected postcodes): Isle of Man, Scilly Islands, Scottish Islands and Scottish Highlands.
Please check our shipping policy for more detailed information on the postcode limits.
How long does delivery take?
Most orders are delivered within 2–3 working days (Monday to Friday, 8am to 8pm). Once your order is dispatched, you'll receive a tracking link via email so you can follow your delivery in real time.
Is delivery really free?
to be updated
Products
Do the products come with a warranty?
We strive to ensure all our products supplied are in fantastic condition on arrival. However,
in the unlikely chance there are faults with the item, all our items come with a 12-month standard warranty.
We understand and fully comply with all our seller obligations and your buyer rights under the Sale of Goods Act.
To redeem a warranty, contact us to discuss options for repair, replacement or a refund.
What materials is my item made from?
Each product page should show the item specifications, including materials and size measurements.
For specific material concerns,get in touch, and we’ll get back to you within 2 working
days.
No matching questions found. Try a different search term.
Still Have Questions?
Our friendly support team is here to help. Whether you need product advice, assembly guidance, or help with an order, we'd love to hear from you.